When you don’t have the time or the ability to visit your doctor’s office for medical care, you can turn to Virtual Visits. The exceptional team at MUST Clinic offers Virtual Visits to new and existing patients, giving you the ability to videoconference with your doctor, receive medical care, and be prescribed medication while staying in the comfort of your own home. Request a virtual appointment online, or if you’d like to learn more about how to register for Virtual Visits, call the office. The friendly staff can provide the information you need to access virtual medical services.
What are Virtual Visits?
Virtual Vists are an easy to use, HIPAA-compliant way to receive quality medical care virtually rather than in person.
The process is simple. After you request a virtual appointment, your provider sends a calendar invite with a link to digital registration forms (more information below). You complete the forms and, using the link provided, meet your provider online on the date and time specified in your invitation.
In addition to receiving high-quality health care without going to the doctor’s office, there’s another benefit: You don’t have to be in the same location as your physician.
If you live a distance from your primary care physician or specialist, you can still get the medical care you need in a comfortable, convenient way through Virtual Visits.
How do Virtual Visits work?
Your Virtual Visit platform offers services such as:
Two-way, high-definition video
With Virtual Visits, you use videoconferencing so that you have a face-to-face meeting with your provider — like you’re sitting together in your doctor’s office.
Digital patient registration
You register online, where you can submit your symptoms, allergies, medications, medical history, and ID cards prior to your first teleconference visit with your doctor.
Your doctor manages your medications and sends your prescriptions electronically to your preferred pharmacy.
Secure online payment
elehealth software allows you to securely send your payment online.
Chat and photo-sharing capabilities
You can chat with your doctor and easily upload photos of your symptoms when applicable. Communication is a two-way street, as your physician can reach out to you with messages.
HIPAA is a law that protects the privacy of your medical records and personal health information. Your telehealth interactions are also secure, and only authorized users can access your telehealth sessions.
What health care services can I receive through Virtual Visits?
You can receive many of the services normally provided in the office, but you need to check with your provider to learn exactly which services they offer via Virtual Visits.
In the case of a medical emergency, however, you need to seek care at your local urgent care facility or hospital emergency department.
Will insurance pay for Virtual Visits?
Some insurance companies cover virtual appointments, while others don’t. Additionally, some states require insurance companies to reimburse at the same rate as they cover for in-person appointments. In most states, Medicaid covers virtual appointments. Check with your insurance provider to find out if you’re covered.
As of March 6, 2020, Medicare is paying providers across the United States to provide virtual appointments services due to the COVID-19 crisis. However, this Medicare coverage may be a temporary benefit.
To learn more about virtual visits and to get your connection started, call MUST Clinic and let them help guide the way.